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PFC 202: Having the Conversation: Basic Skills for Conversations about End-of-Life Care
Online
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In conjunction with the Boston University School of Medicine and The Conversation Project, the IHI Open School offers this course to introduce students and health professionals to basic skills for having conversations with patients and their families about end-of-life care wishes.
This course will also help you develop skills to have conversations with patients and their families about their preferences for care at the end of life. As part of developing these skills, the course invites you to “have the conversation” yourself, with a family member or other loved one.
Credits awarded per Session. See individual Sessions for further details.
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About this item

In conjunction with the Boston University School of Medicine and The Conversation Project, the IHI Open School offers this course to introduce students and health professionals to basic skills for having conversations with patients and their families about end-of-life care wishes.

This course will also help you develop skills to have conversations with patients and their families about their preferences for care at the end of life. As part of developing these skills, the course invites you to “have the conversation” yourself, with a family member or other loved one.

Course/Activity Information

Objectives

After completing this course, you will be able to:

  1. Conduct conversations with patients and families to learn their wishes regarding end-of-life care.
  2. Explain available treatment options to patients and families in terms they can understand.
  3. Demonstrate how to answer difficult questions patients and families ask related to end-of-life care.
  4. Facilitate conversations with patients and families to help them make decisions about end-of-life care, based on an understanding of what matters most to them.

Contributors

Authors
Eric HardtMDAssociate Professor of MedicineBoston University School of Medicine  
Jane RoessnerPhDWriterInstitute for Healthcare Improvement  
Jessica McCannonMDAssistant in MedicineMassachusetts General Hospital 
Lisa NortonMDClinical Assistant Professor of MedicineBoston University School of Medicine  
Winnie SuenMDAdjunct Assistant Professor of MedicineBoston University School of Medicine  
Editors
Laura FinkDirector, Editorial and Online LearningInstitute for Healthcare Improvement 
Mike BriddonMADirector, Multimedia and Virtual ProgramsInstitute for Healthcare Improvement  
Reviewers
Julie FreedmanMDPalliative Care Team LeaderContra Costa Health Services 
Lachlan ForrowMDDirector of Ethics and Palliative Care ProgramsBeth Israel Deaconess Medical Center 
Victoria ParkerDBAAssociate Chair of Health Policy and ManagementBoston University School of Public Health  

  • Training Hours: 1.50
Additional Charges May Apply

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